This Privacy Policy explains how Bookkeeping Goodfellow LLC, a bookkeeping and financial services practice operated by the developer known as Goodfellow Books, collects, uses, stores and protects information. The company is located at 1561 W Indian Summer Dr, Salt Lake City - 84116-3105, United States (US). This document describes the handling of information across the website at goodfellowbooks.autos and across all bookkeeping, payroll, sales tax, receivable, reporting and advisory services provided by the company.
Bookkeeping Goodfellow LLC collects information that is necessary to keep books, process payroll, file returns and prepare financial statements for the clients who engage the company. The categories of information the company may collect include identity details such as a name, a business name and a mailing address, contact details such as an email address and a telephone number, and the financial records that a client chooses to share for the purpose of bookkeeping.
When a visitor submits the contact form on this website, the company receives the name, the email address, the selected subject and the message content that the visitor enters. When a client engages the company for services, the company receives bank statements, credit card statements, merchant processor reports, invoices, receipts, payroll registers, tax notices and similar documents. The company also receives the employee information that is required to run payroll, which may include names, addresses, identification numbers, rates of pay and withholding elections.
The company may also collect technical information automatically when a visitor browses the website. This technical information can include the internet protocol address, the browser type, the device type, the pages viewed and the approximate time of each visit. This information is used in aggregate to understand how the website performs and to keep it secure. The company does not use this technical information to build advertising profiles, and the company does not sell it to anyone.
Some information is provided directly, some is provided through accounting software integrations that a client authorizes, and some is generated as a byproduct of ordinary website use. In every case the company limits collection to what is reasonably needed to deliver the requested service or to operate the website safely.
Bookkeeping Goodfellow LLC uses the information it collects for the purposes that are described when the information is gathered and for purposes that are consistent with those descriptions. The principal use is the delivery of professional services. This means recording transactions, reconciling accounts, calculating wages, withholding taxes, preparing and filing returns, tracking receivables, producing financial statements and holding advisory conversations with the client.
The company also uses information to respond to inquiries, to schedule meetings, to provide customer support and to send administrative notices about a service engagement. Administrative notices may include reminders about a filing deadline, a confirmation that a month has been closed or a request for a missing document. These notices are part of the service itself and are not marketing.
Information is used to maintain the security and integrity of the website and the underlying systems. This includes monitoring for unauthorized access, diagnosing technical problems, preventing fraud and complying with the legal and regulatory obligations that apply to a bookkeeping practice. Where the company is required by law to retain or report certain records, it uses the information for that purpose.
The company may use aggregated and de identified information to improve its processes, to benchmark turnaround times and to understand which services clients find most useful. This aggregated information cannot be linked back to any individual client and is never used to make decisions about an individual.
Where the law requires a legal basis for processing personal information, Bookkeeping Goodfellow LLC relies on several grounds depending on the circumstances. The primary basis is the performance of a contract, because most processing is necessary to deliver the bookkeeping, payroll and reporting services that a client has engaged the company to perform.
A second basis is compliance with legal obligations. A bookkeeping practice must retain financial records for defined periods, must file returns with tax authorities and must respond to lawful requests from regulators. Processing that is necessary for these duties rests on the legal obligation basis.
A third basis is the legitimate interests of the company in operating a secure and functional website, in communicating with prospective clients and in improving its services. Where the company relies on legitimate interests, it balances those interests against the rights and expectations of the individuals concerned and offers a way to object.
A fourth basis is consent, which the company relies on for any optional communication such as a newsletter. Where processing rests on consent, the consent may be withdrawn at any time, and the withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.
Financial records receive the highest level of care at Bookkeeping Goodfellow LLC. Because the company works with bank statements, card statements, payroll registers and tax documents, the handling of these records is governed by strict internal procedures that are designed to keep the data accurate, private and available only to the personnel who need it to do their work.
Client financial records are stored in access controlled systems rather than in open shared folders. Access is granted on the principle of least privilege, which means that a member of the team sees only the engagements that are assigned to that member. Credentials for accounting platforms and financial institutions are handled through secure methods and are never written into plain text notes, never sent through unencrypted channels and never shared with parties outside the engagement.
The company uses financial information solely for the engagement that the client has authorized. It does not use one client records to benefit another client, and it does not use client records for the marketing of unrelated products. Where a client authorizes an integration with an accounting platform, the information that flows through that integration remains subject to this policy and to the terms of the platform that the client has chosen.
At the end of an engagement, financial records are handled according to the retention schedule described in this policy and according to the instructions that a client provides, subject to the retention duties that the law imposes on a bookkeeping practice.
The website operated by Bookkeeping Goodfellow LLC may use cookies and similar technologies to support basic functions such as remembering a preference or keeping a session stable. A cookie is a small text file that a website places on a visitor device so that the website can recognize the device on a later visit. Cookies used by this website are limited to those that support functionality and security.
The company does not use cookies to build behavioral advertising profiles, and it does not permit third party advertising networks to track visitors across this website. If analytics are used, they are configured to reduce the amount of personal information that is recorded, and the resulting reports are reviewed in aggregate to understand overall traffic patterns rather than to single out an individual visitor.
A visitor may set a browser to refuse cookies or to alert when a cookie is placed. Refusing cookies may affect some convenience features, but the core content of the website remains available. Where the law requires prior consent for a particular cookie, the company will request that consent before placing the cookie and will honor a refusal.
Bookkeeping Goodfellow LLC does not sell personal information and does not rent it to anyone. The company shares information only in the limited circumstances that are described in this section, and only to the extent that is necessary for a legitimate purpose.
Information may be shared with the service providers that support the operation of the practice, such as cloud hosting providers, accounting software platforms and communication tools. These providers process information on behalf of the company under contracts that require them to protect the information and to use it only for the agreed purpose.
Information may be shared with professional advisers such as an accountant, an auditor or an attorney when that sharing is necessary to serve a client or to operate the company. Information may also be shared with a tax authority when a return is filed or when the law requires a filing or a response.
Information may be disclosed when the company is required to do so by law, by a court order or by a lawful request from a government body, and when disclosure is necessary to protect the rights, property or safety of the company, its clients or the public. If the company is involved in a merger, an acquisition or a transfer of assets, information may be transferred as part of that transaction, and affected clients would be notified of any material change in how their information is handled.
The company works with a small number of service providers that make the practice possible. These providers include the platform that hosts the website, the accounting software that holds the ledgers, the payroll platform that processes wages, the secure workspace that carries documents and the email service that delivers correspondence. Each provider is chosen with an eye to reliability and to the strength of its security practices.
Before a provider is engaged, the company reviews how that provider handles information, where it stores data and what safeguards it offers. Providers are bound by agreements that limit their use of the information to the services they perform for the company and that require reasonable technical and organizational safeguards.
The company reviews its provider relationships periodically and ends them when a provider no longer meets the required standard. If a provider experiences a security incident that affects client information, the company assesses the impact, takes steps to reduce harm and notifies affected individuals and regulators when the law requires it.
Bookkeeping Goodfellow LLC retains information for as long as it is needed to provide the services and to meet its legal obligations. Financial and tax records are typically retained for the period required by applicable tax and accounting rules, which is often several years after the end of the relevant tax year. This retention supports the ability to answer questions from a tax authority, to support an audit and to respond to a client request for historical records.
Contact form submissions and inquiry correspondence are retained only for as long as is needed to respond and to keep a reasonable record of the exchange. Website technical logs are kept for a shorter period unless they are needed for a security investigation. When the retention period ends, records are deleted or destroyed in a manner that prevents reconstruction, subject to any legal hold that requires the company to keep specific records for a longer period.
A client may request the return of its records at the end of an engagement, and the company will provide the records in a usable format subject to any outstanding fees and to the retention duties that the law imposes. Requests to delete information that the company is required to keep will be declined, and the reason will be explained.
The company takes the protection of information seriously and maintains technical and organizational measures that are designed to keep it safe. These measures include encryption of data in transit, access controls that limit who can reach client records, strong authentication for the platforms that the company uses and routine review of access rights as team members and responsibilities change.
Physical safeguards apply at the counter and at any location where records are handled. Documents are kept in a controlled space, and paper records are disposed of securely when they are no longer needed. Electronic records are backed up so that a single failure cannot destroy the books, and backups are protected by the same access controls as the live systems.
The company trains its personnel on privacy and security practices and expects every member of the team to report a suspected incident immediately. No system is perfectly secure, and the company cannot promise that a breach will never occur. If an incident affects personal information, the company will act promptly to contain it, to assess the risk and to notify affected individuals and the relevant authorities as the law requires.
Depending on where a person lives, the law may grant specific rights over personal information. These rights can include the right to know what information is held, the right to receive a copy of that information, the right to correct inaccuracies, the right to request deletion, the right to restrict or object to certain processing and the right to receive information in a portable format.
Bookkeeping Goodfellow LLC honors these rights for the people who are entitled to them. To exercise a right, a person may contact the company using the details at the end of this policy. The company will verify the identity of the requester before acting, because verifying identity protects the information from being released to the wrong party.
The company will respond within the time that the applicable law allows and will explain any reason why a request cannot be fully granted. Some records must be kept to satisfy a legal duty, and some processing is necessary to perform an active engagement. Where a request is declined in whole or in part, the company will state the basis for the decision and will describe any available next step.
A person who believes that a request was handled improperly may lodge a complaint with the company and may also contact the relevant supervisory authority in the jurisdiction where the person lives.
The website and the services of Bookkeeping Goodfellow LLC are intended for businesses and for adults who act on behalf of a business. The company does not knowingly collect personal information from children, and it does not direct its services to anyone below the age that the law sets for consenting to the processing of personal information.
If the company learns that it has collected information from a child without the appropriate consent, it will take reasonable steps to delete that information promptly. A parent or guardian who believes that a child has provided information to the company may contact the company using the details at the end of this policy so that the matter can be reviewed and corrected.
The company communicates with clients and with prospective clients by email. Messages that concern an active engagement, such as a request for a document, a confirmation of a filing or a reminder of a deadline, are part of the service and are sent as needed. Messages that promote additional services are sent only where the company is permitted to do so, and every promotional message offers a way to stop receiving further messages.
Email is convenient but it is not perfectly secure. The company therefore avoids sending sensitive financial details in the body of an ordinary message and instead uses a secure workspace for documents. A client who receives a message that appears to come from the company but that looks unusual is encouraged to verify it by phone before acting, because impersonation attempts are a common form of fraud.
To update communication preferences or to stop promotional messages, a person may follow the instructions in the message or contact the company directly. Requests to stop promotional messages are honored promptly, and they do not affect service messages that are necessary to complete an engagement.
The website may contain links to websites that are operated by other parties. These links are provided for convenience, and the company does not control the content or the privacy practices of the linked sites. A link does not imply that the company endorses the linked site or its handling of information.
A visitor who follows a link leaves the website of Bookkeeping Goodfellow LLC and becomes subject to the privacy policy of the site that is visited. The company encourages visitors to review the privacy policy of any site before providing personal information, because practices can differ widely from one operator to the next.
The company is not responsible for the information practices of third party sites and will not be liable for the way those sites collect, use or disclose information. Questions about a third party site should be directed to that operator.
Bookkeeping Goodfellow LLC operates from the United States and generally serves clients within the United States. If a visitor or client accesses the website from another country, that person understands that information is processed in the United States, where the privacy laws may differ from the laws of the place where the person lives.
Where the company receives information from a jurisdiction with specific transfer requirements, it takes steps to provide an appropriate safeguard for the information and to honor the rights that the law of that jurisdiction grants. Those steps may include contractual protections with the service providers that handle the information on the behalf of the company.
A visitor who does not wish information to be processed in the United States should not use the website or submit information through it. Questions about cross border handling may be directed to the company using the details at the end of this policy.
The company may update this Privacy Policy from time to time to reflect changes in its practices, in the services it offers or in applicable law. When a change is made, the revised policy is posted on this page and the effective information at the top of the page is reviewed so that visitors know which version is current.
If a change is material, the company will take reasonable steps to bring it to the attention of affected clients, such as a notice on the website or a message to the contact address that the company holds. Continued use of the website or of the services after a revised policy takes effect indicates acceptance of the revision.
Visitors are encouraged to review this page periodically so that they remain aware of how the company protects information. The current version of this policy always governs the handling of information, and earlier versions are superseded when a new version is posted.
Questions, requests and complaints about privacy may be directed to Bookkeeping Goodfellow LLC using any of the following methods. The company asks that a request include enough detail to identify the person making it and to describe the outcome that is sought, so that the matter can be handled efficiently.
Company name: Bookkeeping Goodfellow LLC. Postal address: 1561 W Indian Summer Dr, Salt Lake City - 84116-3105, United States (US). Contact email address: orders@goodfellowbooks.autos. Contact phone number: +13097237375.
The company aims to answer every privacy inquiry promptly and to resolve concerns in good faith. A person who is not satisfied with the response may pursue the remedies that are available under the law of the relevant jurisdiction. This policy is provided so that every client and every visitor understands how the practice of Bookkeeping Goodfellow LLC respects and protects personal information.